Our complaints proceedure

Report - 23 August 2014

Wandsworth Care Alliance (WCA) operates Healthwatch Wandsworth. Find out more about our WCA complaints policy.

Download our complaints policy

To read more about our policy on complaints, you can download our policy.

WCA Complaints Policy

Download (DOC 68 KB)

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Health care professionals attend Healthwatch Asssembly

Communication with Health Professionals

30 September 2018

At our events we often hear that communication with healthcare professionals could be better.
In September 2018, local people discussed how professionals could better
listen to our feedback and involve us in decisions.

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Healthwatch Assembly - 2nd March 2016

30 March 2015

We held an event in March about new developments to our local health services and a service that could help people who have complaints about NHS services. If you couldn't be there, you can still find out more in our report.