Intermediate Care at St John’s Hill and Brysson Whyte centres
Healthwatch Wandsworth visited St John’s Hill and Brysson Whyte centres that provide Intermediate Care to people in Wandsworth. Read our report on what people said about their care.
This is the 3rd day [attending the day hospital]. I'm so scared to go out. Coming here, I've gained my confidence back, little by little. I want to be able to go
out.
What we did
We made three visits in December 2018 and January 2019 to the Brysson Whyte Rehab Unit and St John’s Hill Therapy Centre, who provide intermediate care in a ‘day centre’ setting.
We interviewed patients and asked them about rehabilitation services. We asked how they are involved in deciding what is important to them so that rehabilitation goals meet their needs and help them to achieve their future plans.
Key Findings
In our report we highlighted what was working well and what patients felt was important including:
- Patients had mostly worked in partnership with staff to get the best results and most were confident they could define and discuss their personal care and treatment goals.
- Participants appreciated support to recover and to keep well, feeling that the service offered preventative support.
- Most valued the social side of visiting the centres (speaking to staff and other patients including group programmes). Some highlighted a positive impact on mental wellbeing and the importance of mental health during rehabilitation.
- Generally people valued having a choice of care and treatment and some placed importance on how easy a service is to travel to when making a decision about their care.
- Most valued the level of contact they were receiving and highlighted the importance of follow-up contact.
Downloads
Healthwatch Wandsworth Report on Intermediate Care at Brysson Whyte Rehab Unit & St John's Hill Therapy Centre who provide intermediate care in a 'day centre' setting
