News and reports

Understanding the Accessible Information Standard

The Accessible Information Standard (AIS) helps health and care services meet the needs of patients and carers with communication needs. This includes individuals with sensory loss, neurological conditions, neurodiversity, and learning disabilities. AIS requires service providers to identify, record, flag, share, and meet patients' communication needs to ensure fair healthcare access.

Read our report on patient experience of the Acute Stroke and Neurorehabilitation Units on Thomas Young Ward at St George’s Hospital.

Read about our Healthwatch Assembly held on October 24th 2024. Here we focused on how we can better connect with our community.

Read more about our work and the topics we are focusing on for the next year.

Read on about what people have told us matters most to them and how we influence changes in collaboration with our community.

Read about our 2024 Healthwatch Assembly focused on accessing non-urgent care.

Read about the current state of mental health and homelessness in Wandsworth. We are grateful to the people with lived experience who shared their stories, and to the organisations we spoke with who are supporting people experiencing homelessness.

Read our report on patient experience of the Community Diagnostic Centre at Queen Mary's Hospital in Roehampton.

Read about the Healthy Place, Healthy Weight project - A collaborative, whole system approach to tackle childhood and family obesity in Wandsworth.

Read about our Enter and View visit to Springfield Village in November 2023 where we spoke to service users, carers, staff and others about the redevelopment.

We are grateful to the carers supporting their friends and family in Wandsworth who attended our December 2023 event focused on improving arrangements for leaving hospital.

Read about how the cost of living crisis is impacting the daily lives of people in Wandsworth.