On 1st October 2024, GP Practices in South West London introduced a new BSL interpretation provider. Healthwatch spoke to Practice staff, BSL users and their carers to understand the impact and whether it had improved services.
The Department of Health and Social Care (DHSC) and NHS England are working to establish a new online service: NHS Online. Read Healthwatch Wandsworth's response to their consultation.
This report of the South West London Healthwatch collaborative presents feedback from patients and their unpaid carers about a variety of adult and paediatric community services.
We caught up senior staff leading healthcare at Wandsworth prison to hear how healthcare has been developing around the themes we had reported in our visit.
We caught up with those working in health and care to develop support for carers during hospital discharge processes to find out how things have changed or improved.