1. Enter and View visit to Lyle House

    Report -

    Healthwatch Wandsworth were invited to visit Lyle House residential home for older people. Our report is based on what people told us and what we saw during our visit.

  2. Healthwatch Wandsworth's First Annual Report - 2013-14

    Report -

    Healthwatch Wandsworth has finished it's first year as the consumer champion for health and social care. Read about what we have done in our first year in our first annual report.

  3. Our complaints proceedure

    Report -

    Wandsworth Care Alliance (WCA) operates Healthwatch Wandsworth. Find out more about our WCA complaints policy.

  4. Enter and View visit to Wood House

    Report -

    We visited Wood House Care Home to find out how care is being given to older people. The report is based on what people said and observations during the visit.

  5. Common themes and learning points arising from Enter & View team visits to care homes for older people.

    Report -

    We visited three care homes for older people to hear residents’ views of the quality of care they were receiving. Our report summarises our thoughts on good practice and areas for improvement in the three care homes.

  6. A Strategic review of how Healthwatch Wandsworth uses Enter & View to support its objectives

    Report -

    Our local Healthwatch undertakes 'Enter and View' visits to health and social care services to make recommendations where there are areas for improvement. Read our review of the future direction of the Enter and View programme in Wandsworth.

  7. Healthwatch - Response to the London Ambulance Service Customer Satisfaction Survey September 2014

    Report -

    Healthwatch Wandsworth supported the London Ambulance Service to conduct a customer satisfaction survey during the month of September 2014.