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Healthwatch Wandsworth were invited to visit Lyle House residential home for older people. Our report is based on what people told us and what we saw during our visit. -
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Healthwatch Wandsworth has finished it's first year as the consumer champion for health and social care. Read about what we have done in our first year in our first annual report. -
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Wandsworth Care Alliance (WCA) operates Healthwatch Wandsworth. Find out more about our WCA complaints policy. -
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We visited Wood House Care Home to find out how care is being given to older people. The report is based on what people said and observations during the visit. -
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We visited three care homes for older people to hear residents’ views of the quality of care they were receiving. Our report summarises our thoughts on good practice and areas for improvement in the three care homes. -
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Our local Healthwatch undertakes 'Enter and View' visits to health and social care services to make recommendations where there are areas for improvement. Read our review of the future direction of the Enter and View programme in Wandsworth.
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Healthwatch Wandsworth supported the London Ambulance Service to conduct a customer satisfaction survey during the month of September 2014. -
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Good news - If you are registered with a GP in Wandsworth you can now book an appointment between the hours of 8am and 8pm. -
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In March 2018 NHS England issued guidance that over the counter medicines for minor health conditions will no longer be routinely prescribed by a GP or other primary care service. -
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A visit was organised to Mary Seacole
Ward at Queen Mary’s Hospital, Roehampton, which provides an Inpatient Elderly
Rehabilitation Service. -
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A mortality review of patients who underwent cardiac surgery at St George’s Hospital is being carried out. Read the update on the review. -
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Healthwatch Wandsworth visited St John’s Hill and Brysson Whyte centres that provide Intermediate Care to people in Wandsworth. Read our report on what people said about their care.
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What is it like being a carer in Wandsworth? We launched a survey to find out. -
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Two years ago we spoke to carers about the challenges they face and managing their own health and their feedback helped develop a new cares strategy. We spoke to carers recently to see if support had improved. Find out more about what they said. -
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If you are a Dermatology patient at St Georges Hospital and want to have your say about the service you receive. Join the Dermatology Patient Panel.
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There is a new system that makes it easy for health and care professionals to access your medical records that are held by another health organisation. Find out how it works! -
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The different levels and layers of mental health support available in our community were the focus of discussions at our public event back in February. If you couldn't attend take a look at what happened. -
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Being able to stay healthy in later life is crucial for all of us. Often older people don't feel they have the tools to care for themselves, which can have a negative impact on their life. This new guide could be helpful. -
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The Voluntary Sector Forum helps to connect local people, voluntary sector organisations and community services in such a way that all benefit from the services Wandsworth has to offer. -
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People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
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As you told us that mental health is one of the most important aspects of health and social care, we made it a top priority for this year. -
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Find out what support is available to help you travel to your hospital appointments. -
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Our public event in May was all about improvements to local services and how these changes are reflected in documents such as the local Health & Care Plan. Read on to find out more if you couldn't attend. -
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A new report from the CQC has found that there needs to be more of a focus on oral health in care homes. Read more from Healthwatch England about the perspective from the Healthwatch network.
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Read this guide on how staff can easily improve the oral health of care home residents. -
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'Bed Sores’, ‘Pressure Ulcers’, ‘Pressure Sores’. They have many names, but talking about them is hard and rarely done. -
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Read about the research from Healthwatch England suggesting that dementia care needs to be improved. Often people needing care are unaware of what they can access and what they are entitled to. -
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The complex and constantly evolving health and social care system makes our work particularly challenging to achieve with limited resources. So we have to prioritise what we do and make decisions strategically. Read on to hear about how we make decisions on our work. -
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Wandsworth Council's Co-production and Partnership Group wants local people who use social services, carers and voluntary sectors representatives to work partnership with council staff to help shape the way adult social care services are developed. -
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Enter and View visits to health and social care services can make a real difference to the quality of services provided in our neighbourhood. -
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Carers in Wandsworth told us they need more support and now Wandsworth Council are developing a new digital tool. Find out more and how you can shape this new tool.