1. Enter & View visit to Ensham House Extra Care Housing Scheme for Older People

    Report -

    Healthwatch Wandsworth were invited to visit Ensham House Extra Care Housing Scheme for Older People to hear tenants’ views of the quality of care they were receiving. We’ve written our report of what people told us.

  2. Enter and View visit to Chestnut House Extra Care Housing Scheme for older people

    Report -

    Healthwatch Wandsworth were invited to visit Chestnut House Extra Care Housing Scheme for older people to explore the individual quality of care. Our report is based on what people told us and what we saw during our visit.

  3. Leaving Hospital: The experience of patients being discharged from St George’s Hospital

    Report -

    Following the Wandsworth Link visit to St George’s in 2010, Healthwatch Wandsworth returned to St George’s 3 years later to see what has changed with hospital discharge. Our report is based on what people told us.

  4. Improving the practice of hospital discharge and the provision of after care in Wandsworth.

    Report -

    We spoke to patients and carers about the experience of being discharged from hospital. Our report is based on what people told us and what we saw during our visit.

  5. Enter & View visit to St George’s Hospital – Departure (Discharge) Lounge

    Report -

    We went to speak to people who were discharged from St George's Hospital via their Departure Lounge. Read our report about what people told us and what the hospital will be doing about our recommendations.

  6. Help health and social care services recover from coronavirus #BecauseWeAllCare

    News -

    Two-thirds of people in England say they are more likely to act to improve health and social care services since the outbreak of coronavirus. Help services improve and join our campaign #BecauseWeAllCare to encourage people to share their experience.

  7. Have you left hospital during COVID-19? Tell us your experience

    News -

    To respond to coronavirus, hospitals in Wandsworth had to quickly change. Tell us how this has affected the care you or your loved one has received.

  8. What can you expect when you’re discharged from hospital?

    News -

    The usual processes the NHS follows to discharge you from hospital have changed during the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.

  9. Local views on an Integrated Model for Intermediate Care Services

    Report -

    Intermediate Care services offer short-term care to patients and aims to increase independence & recovery. Wandsworth Council is developing an integrated model of care and wants to understand how these services can be improved for patients.

  10. Wandsworth experiences of digital and telephone health and care appointments

    Report -

    We worked with the local NHS on a survey on digital and telephone appointments with focused interviews with elderly residents and people with learning disabilities and people with autism. Over 500 people took part. Read what they had to say.

  11. News from the Healthwatch Wandsworth Assembly – 25 March 2021

    News -

    At the Healthwatch Wandsworth Assembly we talked about what our focus on health and social care should be in 2021. Attendees helped us set our priorities for public and patient participation and involvement this year.

  12. Findings from the Healthwatch Wandsworth Assembly – 25 March 2021

    Report -

    We discussed priorities for patient and public involvement in the coming year at our Assembly in March 2021. We discussed this in groups and also focused on hospital discharge. Read our report for the key highlights about what people told us.

  13. Developments to hospital discharge since our visit to the Departure Lounge at St George's Hospital

    Report -

    We spoke to people leaving hospital via the 'Departure Lounge' at St Georges Hospital in 2019. Read on to hear about how the organisation has worked on their action plan to address what people told us.

  14. Find out about what we've achieved together in 2020-21

    Report -

    Read our annual round-up of what we've been working on and how people in Wandsworth have helped us shape our local health and social care services.

  15. Walk-in and pop up vaccination clinics

    News -

    To make it easier to get your COVID-19 jab, SWLCCG are opening walk-in clinics all over Southwest London.

    Some clinics aren’t open to everyone – for instance, some are for a certain age group – so please read the clinic details carefully.

  16. Experiences of managing health and care during the coronavirus pandemic 2021

    Report -

    Read more about the experiences of people living in Wandsworth about what they feel has worked well or less well for health and social care services during the coronavirus pandemic and how things should develop in the future.

  17. Experiences of Long Covid

    Report -

    Read more about the experiences of people living in Wandsworth and neighbouring boroughs about managing Long Covid or long-term effects of another virus, and about the health and social care available in the borough for these conditions.

  18. Homeless help in hospital this winter

    News -

    Homeless people will be helped off the streets – as well as treated for their illness and injuries – by doctors and nurses at St George’s Hospital in south west London this winter.

  19. Get involved in the Hospital Rooms art programme

    News -

    Arts and mental health charity Hospital Rooms has this week launched an arts project in partnership with South West London and St George's Mental Health NHS Trust.

  20. Information from the latest Healthwatch Newsletter

    News -

    We have just published our latest newsletter. If you are not on our mailing list yet, please feel free to sign up below.

  21. MyCare St George’s Patient Portal

    News -

    The MyCare St George’s is a secure online system provided by St George’s that allows you to look at information from your hospital record, view hospital appointments, receive test results and messages from your hospital care team.

  22. Bowel Cancer Awareness Month

    News -

    April is Bowel Cancer Awareness Month, a fantastic annual opportunity to raise awareness of bowel cancer and funds to support Bowel Cancer UK's work.

  23. How should your hospital prevent and respond to falls during your stay?

    News -

    The Royal College of Physicians has recently published a patient resource to inform patients and carers what level of care they should receive when admitted to hospital and if they have a fall

  24. Our work with carers to improve what happens when you go home after a hospital stay

    Report -

    Thanks to people who spoke to us about caring for someone who was discharged from hospital, we have influenced a wide number of developments in support for carers and people discharged from hospital.

  25. Help St John Ambulance teach community groups lifesaving skills!

    News -

    St John Ambulance call on you to support them with the delivery of the National Coordination of First Response project, in partnership with NHS England and Improvement.

  26. 999 Service now accessible using British Sign Language

    Advice and Information -

    People needing urgent emergency support across the UK (England, Scotland, Wales and Northern Ireland) will be able to call 999 using British Sign Language (BSL) via a video relay service. 

  27. New Urgent Treatment Centre opens at St George’s

    News -

    The newly built Urgent Treatment Centre (UTC) has opened at St George’s to help provide the best possible care for patients with minor injuries and illnesses.

  28. James Lind Alliance Outpatient Service Delivery Priority Setting Partnership

    News -

    St George's University Hospital have recently launched a survey as part of the James Lind Alliance Priority Setting Partnership.

  29. Pelvic Health Service User Survey

    News -

    Take this survey to help NHS SWLondon make sure that everyone who uses midwifery services in South West London has the right access to education, support and information about pelvic health.

  30. St George's MyCare App

    News -

    Over 100,000 patients register for MyCare St George’s Since its launch in March 2022 more than 100,000 patients have signed up to the portal.

  31. Visit the surgical super hub at Queen Mary's

    News -

    St George’s surgical ‘super-hub’ at Queen Mary’s Hospital in Roehampton is ringfenced to perform high volume, low complexity cases which allows the main site at St George’s to do high complexity, emergency, tertiary and specialist surgery.

  32. Shaping our Integrated Care Partnership priorities – discussion document

    News -

    This discussion document sets out the proposed priorities for the South West London Integrated Care System.

  33. NHS Diabetes Prevention Programme

    Advice and Information -

    Xyla Health & Wellbeing are currently delivering a FREE NHS scheme called the NHS Diabetes Prevention Programme (NDPP) otherwise known as the Healthier You programme.

  34. ACCESS all areas for London’s critically unwell patients

    News -

    A pioneering specialist ambulance service for transporting critically-ill patients between hospitals has started in London from the beginning of April.

  35. Accessing ambulance services for people with learning disabilities

    Advice and Information -

    Here are some useful resources which have been designed to ensure people with a Learning Disability feel more comfortable in accessing ambulance support if necessary.

  36. Mental Health Awareness Week 2023: National charity leaders visit the NHS’s stigma-breaking Springfield Village

    News -

    Mental Health Awareness Week 2023: National charity leaders visit the NHS’s stigma-breaking Springfield Village

  37. Read about the difference our work together achieved in 2022-3

    Report -

    Read on to find out about what our collaborations with the community have achieved over the past year in our annual report.

  38. Improving the experience of leaving hospital - our work with carers

    Report -

    Thanks to people who spoke to us about caring for someone who was discharged from hospital, we have influenced a wide number of developments in support for carers and people discharged from hospital.

  39. Local people tell us what they think of virtual hospital treatment at home

    Report -

    We asked people what they thought about new ways to support people at home rather then in hospital. Read what they told us about the possible benefits and their concerns.

  40. Carer experiences about hospital arrangements through to discharge

    Report -

    We are grateful to the carers supporting their friends and family in Wandsworth who attended our December 2023 event focused on improving arrangements for leaving hospital.

  41. Report on the Springfield Mental Health Hospital & Springfield Village redevelopment

    Report -

    Read about our Enter and View visit to Springfield Village in November 2023 where we spoke to service users, carers, staff and others about the redevelopment.

  42. South West London Healthwatch Accessible Information Standard Project

    News -

    Healthwatch Sutton, together with the other Healthwatch organisations in South West London (Healthwatch Croydon, Merton, Kingston, Richmond, Wandsworth), are currently working with patients, carers, and GP practices on a project about the Accessible Information Standard.

  43. Report on patient experience at Queen Mary’s Hospital, Roehampton

    Report -

    Read our report on patient experience of the Community Diagnostic Centre at Queen Mary's Hospital in Roehampton.