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Advice and Information -
Find out what support is available to help you travel to your hospital appointments. -
Report -
Many people want to know where to go when they need urgent health advice, treatment and care at any time of the day or night. Find out about how our report highlights some important consideration for people designing the urgent care system. -
Report -
Healthwatch Wandsworth visited St John’s Hill and Brysson Whyte centres that provide Intermediate Care to people in Wandsworth. Read our report on what people said about their care.
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Report -
A visit was organised to Mary Seacole
Ward at Queen Mary’s Hospital, Roehampton, which provides an Inpatient Elderly
Rehabilitation Service. -
Report -
Intermediate Care (IC) is intended to be a range of integrated services that promote faster recovery from illness; prevent unnecessary acute hospital admissions and premature admissions to long-term care and support timely discharge from hospital. -
Report -
At our event in June we heard about plans for improving outpatients at St George's Hospital and how Wandsworth Council have a standard to make sure their information is accessible for people. Read more about it in our report. -
Report -
At our event in May 2019 those in charge of local health and care services told us of plans to make improvements to services across Wandsworth and also specifically for hospital outpatients. Read the report on what attendees thought about the plans. -
News -
You can contribute to improving your local NHS services for outpatients in Wandsworth. Find out how.
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Report -
Healthwatch Wandsworth were invited to visit three senior health wards at St George’s Hospital, Tooting to talk to patients and carers in September 2017. -
Report -
Members of Healthwatch Wandsworth’s ‘Enter & View’ team made three visits to Champneys Ward and Dialysis service at St George’s Hospital to learn about the renal services that were being provided in February/March 2017. -
Report -
Healthwatch Wandsworth visited sheltered schemes in Wandsworth. This work was done in partnership with the Older Peoples Forum -
News -
The Wandsworth Health and Care Plan was launched on 7th October as a collaborative plan to tackle key health issues in the borough. Read more about the plans. -
Report -
Members of Healthwatch Wandsworth’s Enter & View (E&V) team visited the Colliers Wood Dialysis Unit provided by Fresenius Medical Care Renal Services Ltd to hear from patients their experience of treatment and care. -
Report -
A visit to Crocus Ward, Springfield Hospital, was organised by a team of five authorised volunteers from Healthwatch Wandsworth on October 26th 2016. -
Report -
We visited Ward 2 at Springfield University Hospital. Ward 2 is a ward for both men and women who have serious mental health issues. We talked to staff and patients. Our report is based on what people told us and what we saw during our visit. -
Report -
Healthwatch Wandsworth visited Laurel Ward at Queen Mary’s Hospital, Roehampton, a mental health ward for men. We talked to staff, patients and patient’s relatives and our report is based on what people told us and what we saw during our visit. -
Report -
We spoke to tenants living in Ashley House Supported Living Scheme. We’ve written our report of what people told us. -
Report -
We went to speak to tenants living in 120 Besley Street to find out their experiences of the supported living scheme. We’ve written our report of what people told us. -
Report -
Healthwatch Wandsworth were invited to visit Ensham House Extra Care Housing Scheme for Older People to hear tenants’ views of the quality of care they were receiving. We’ve written our report of what people told us. -
Report -
Healthwatch Wandsworth were invited to visit Chestnut House Extra Care Housing Scheme for older people to explore the individual quality of care. Our report is based on what people told us and what we saw during our visit. -
Report -
Our local Healthwatch undertakes 'Enter and View' visits to health and social care services to make recommendations where there are areas for improvement. Read our review of the future direction of the Enter and View programme in Wandsworth.
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Report -
Following the Wandsworth Link visit to St George’s in 2010, Healthwatch Wandsworth returned to St George’s 3 years later to see what has changed with hospital discharge. Our report is based on what people told us. -
Report -
We spoke to patients and carers about the experience of being discharged from hospital. Our report is based on what people told us and what we saw during our visit. -
Report -
We went to speak to people who were discharged from St George's Hospital via their Departure Lounge. Read our report about what people told us and what the hospital will be doing about our recommendations. -
News -
Two-thirds of people in England say they are more likely to act to improve health and social care services since the outbreak of coronavirus. Help services improve and join our campaign #BecauseWeAllCare to encourage people to share their experience. -
News -
To respond to coronavirus, hospitals in Wandsworth had to quickly change. Tell us how this has affected the care you or your loved one has received. -
News -
The usual processes the NHS follows to discharge you from hospital have changed during the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital. -
Report -
Intermediate Care services offer short-term care to patients and aims to increase independence & recovery. Wandsworth Council is developing an integrated model of care and wants to understand how these services can be improved for patients. -
Report -
We worked with the local NHS on a survey on digital and telephone appointments with focused interviews with elderly residents and people with learning disabilities and people with autism. Over 500 people took part. Read what they had to say. -
News -
At the Healthwatch Wandsworth Assembly we talked about what our focus on health and social care should be in 2021. Attendees helped us set our priorities for public and patient participation and involvement this year. -
Report -
We discussed priorities for patient and public involvement in the coming year at our Assembly in March 2021. We discussed this in groups and also focused on hospital discharge. Read our report for the key highlights about what people told us. -
Report -
We spoke to people leaving hospital via the 'Departure Lounge' at St Georges Hospital in 2019. Read on to hear about how the organisation has worked on their action plan to address what people told us. -
Report -
Read our annual round-up of what we've been working on and how people in Wandsworth have helped us shape our local health and social care services. -
News -
To make it easier to get your COVID-19 jab, SWLCCG are opening walk-in clinics all over Southwest London.
Some clinics aren’t open to everyone – for instance, some are for a certain age group – so please read the clinic details carefully. -
Report -
Read more about the experiences of people living in Wandsworth about what they feel has worked well or less well for health and social care services during the coronavirus pandemic and how things should develop in the future. -
Report -
Read more about the experiences of people living in Wandsworth and neighbouring boroughs about managing Long Covid or long-term effects of another virus, and about the health and social care available in the borough for these conditions. -
News -
Do you care for someone who has been discharged from hospital since May 2021? Talk to Healthwatch Wandsworth and together we can help shape how discharges from hospital work locally and nationally. -
News -
Homeless people will be helped off the streets – as well as treated for their illness and injuries – by doctors and nurses at St George’s Hospital in south west London this winter. -
News -
Arts and mental health charity Hospital Rooms has this week launched an arts project in partnership with South West London and St George's Mental Health NHS Trust. -
News -
We have just published our latest newsletter. If you are not on our mailing list yet, please feel free to sign up below. -
News -
The MyCare St George’s is a secure online system provided by St George’s that allows you to look at information from your hospital record, view hospital appointments, receive test results and messages from your hospital care team. -
News -
April is Bowel Cancer Awareness Month, a fantastic annual opportunity to raise awareness of bowel cancer and funds to support Bowel Cancer UK's work. -
News -
The Royal College of Physicians has recently published a patient resource to inform patients and carers what level of care they should receive when admitted to hospital and if they have a fall -
Report -
Thanks to people who spoke to us about caring for someone who was discharged from hospital, we have influenced a wide number of developments in support for carers and people discharged from hospital.