1. Enter and View visit to Lyle House

    Report -

    Healthwatch Wandsworth were invited to visit Lyle House residential home for older people. Our report is based on what people told us and what we saw during our visit.

  2. Healthwatch Wandsworth's First Annual Report - 2013-14

    Report -

    Healthwatch Wandsworth has finished it's first year as the consumer champion for health and social care. Read about what we have done in our first year in our first annual report.

  3. Our complaints proceedure

    Report -

    Wandsworth Care Alliance (WCA) operates Healthwatch Wandsworth. Find out more about our WCA complaints policy.

  4. Enter and View visit to Wood House

    Report -

    We visited Wood House Care Home to find out how care is being given to older people. The report is based on what people said and observations during the visit.

  5. Common themes and learning points arising from Enter & View team visits to care homes for older people.

    Report -

    We visited three care homes for older people to hear residents’ views of the quality of care they were receiving. Our report summarises our thoughts on good practice and areas for improvement in the three care homes.

  6. A Strategic review of how Healthwatch Wandsworth uses Enter & View to support its objectives

    Report -

    Our local Healthwatch undertakes 'Enter and View' visits to health and social care services to make recommendations where there are areas for improvement. Read our review of the future direction of the Enter and View programme in Wandsworth.

  7. Healthwatch - Response to the London Ambulance Service Customer Satisfaction Survey September 2014

    Report -

    Healthwatch Wandsworth supported the London Ambulance Service to conduct a customer satisfaction survey during the month of September 2014.

  8. Enter and View visit to Arabella Drive

    Report -

    Healthwatch Wandsworth were invited to visit Arabella Drive Residential Care Home for adults with learning disabilities to explore the individual quality of care. Our report is based upon what people told us and what we saw during our visit.

  9. Enter and View visit to Anvil Close

    Report -

    Healthwatch Wandsworth were invited to visit Anvil Close Residential Care Home for adults with learning disabilities to explore the individual quality of care. Our report is based on what people told us and what we saw during our visit.

  10. Healthwatch Assembly - 2nd March 2016

    Report -

    We held an event in March about new developments to our local health services and a service that could help people who have complaints about NHS services. If you couldn't be there, you can still find out more in our report.

  11. Healthwatch Wandsworth report on findings of Female Genital Mutilation (FGM) awareness survey

    Report -

    Recently FGM has been highlighted as a significant problem in the UK and there is now a mandatory duty to report FGM to try to protect those at risk.

  12. Healthwatch Wandsworth report on Sheltered Housing schemes in Wandsworth

    Report -

    Healthwatch Wandsworth visited sheltered schemes in Wandsworth. This work was done in partnership with the Older Peoples Forum

  13. Healthwatch Wandsworth response - No Rights Ignored-No Voices Unheard

    Report -

    Healthwatch Wandsworth carried our several outreach and engagement sessions to ask service users and carers some of the questions related to the No Rights Ignored, No Voice Unheard Consultation.

  14. Healthwatch Wandsworth's Annual Report 2014-5

    Report -

    Find out what we have been doing in our second year at Healthwatch Wandsworth by reading our Annual Report for 2014-15.

  15. Enter and View visit to Harding House and Huguenot Place, residential care homes for adults with mental health problems and deafness

    Report -

    Healthwatch Wandsworth were invited to visit Harding House and Huguenot Place to understand resident’s views on the quality of care they were receiving. Our report is based on what people told us and what we saw during our visit.

  16. Report on Consultation on Healthy Alternatives to Junk Food – in partnership with National Citizenship Service, The Challenge

    Report -

    We had been made aware of local concerns around healthy eating and young people, and in particular about Wandsworth Council’s intention to close 3 chicken shops. We therefore decided to create a volunteering project.

  17. Report on a Healthwatch Wandsworth Consultation on Mental Health Support for Young People in Wandsworth

    Report -

    Healthwatch Wandsworth had the opportunity to encourage young people to complete a questionnaire at a conference organised by the Wandsworth Youth Council called “Youth Momentum 2”.

  18. 10 top tips to get the most out of your GP appointment

    Advice and Information -

    We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.

  19. News From our Assembly - December 2015

    Report -

    We held an event in December to hear more about developments at Nine Elms in Wandsworth and also to tell people what our Enter and View team have found when speaking to local people. For more information about these topics read this report.

  20. Health Visiting Service

    Report -

    We spoke to local families about their experiences of Health Visiting services. We asked them if they understood the role of the Health Visitor (HV) and the kind of service they should expect from them. Find out what they said.