1. Treating Minor Health Conditions is Changing

    Advice and Information -

    In March 2018 NHS England issued guidance that over the counter medicines for minor health conditions will no longer be routinely prescribed by a GP or other primary care service.

  2. Minor Health Problem? Same day appointments to be available at your local pharmacy

    News -

    From October this year, the new NHS Community Pharmacist Consultation Service will offer local pharmacy appointments to anyone calling NHS 111 about minor conditions such as earache or a sore throat..

  3. Consultation on pharmacy standards

    Report -

    The General Pharmaceutical Council (GPhC) developed nine standards for Pharmacists to ensure that patients receive safe and effective care and can maintain and improve their health and wellbeing. Read about experiences local people shared with us.

  4. National roll-out of electronic prescription service

    News -

    The service will help GP's and pharmacists prescribe and dispense medicines faster and more securely and make it easier for patients to pick up repeat prescriptions.

  5. Have your considered getting the flu vaccination this winter and do you know the flu facts?

    Advice and Information -

    Find out more about the flu and how to get vaccinated with the latest advice.

  6. You can now book yourself onto "Diabetes Book and Learn"

    Advice and Information -

    You will now be able to book yourself on the "Diabetes Book and Learn" service for people living with Type 2 diabetes in South London.

  7. Healthcare experts in Wandsworth are urging patients to visit their pharmacist at the first sign of a minor illness this winter

    News -

    Find out more about how a Pharmacy in Wandsworth could help you quickly get some advice if you are feeling unwell.

  8. What can you expect when using a pharmacy?

    Advice and Information -

    The General Pharmaceutical Council (GPhC) is the regulator for pharmacists, pharmacy technicians and pharmacies in Great Britain. Find out what they say about what you should be expecting from pharmacy services.

  9. Enter & View visit to St George’s Hospital – Departure (Discharge) Lounge

    Report -

    We went to speak to people who were discharged from St George's Hospital via their Departure Lounge. Read our report about what people told us and what the hospital will be doing about our recommendations.

  10. How to access care during the Coronavirus pandemic

    Advice and Information -

    We’re here to help during this difficult time. On this page we have collected information about services you can access during the Coronavirus lockdown.

  11. Ten minutes with community pharmacist Mayank Patel

    News -

    Community pharmacists do much more than dispense medicines as Mayank Patel of Pearl Chemist Tooting explains.

  12. Survey: Pharmaceutical Needs Assessment (PNA)

    News -

    The PNA is used to ensure that pharmacy services meet the needs of the population in Richmond and Wandsworth. This includes where services are and what services are provided by the pharmacy/pharmacies near you.

  13. Group A Strep - What you need to know

    News -

    Cases of Invasive Group A Strep (iGAS) are rare. Some current cases are presenting with sepsis-like symptoms.

  14. Flu vaccine: What you need to know

    News -

    Not sure whether you’re eligible for a flu vaccine or how to get it? Read our frequently asked questions.

  15. Know where to go if you need medical advice, but it's not an emergency

    News -

    Know where to go if you or someone you know need medical advice, but its not an emergency

  16. New hearing health service in local pharmacies

    Advice and Information -

    People in Merton and Wandsworth who are suffering from blocked ears or gradual hearing loss can now get NHS help at local pharmacies.

  17. Findings from Healthwatch Assembly event about GP services - March 2023

    Report -

    This report outlines what we spoke about at our recent Healthwatch Assembly where we discussed GP services with members of the public and health care professionals.

  18. Healthwatch Wandsworth Assembly 2024: Access to non-urgent care

    Report -

    Read about our 2024 Healthwatch Assembly focused on accessing non-urgent care.

  19. Coronavirus: What does shielding mean?

    Advice and Information -

    From 23 March 2020, the Government is contacting around 1.5 million NHS patients by letter, with guidance and information on ‘shielding’. Here's some more information to help you understand what shielding means in practice.

  20. Healthwatch Wandsworth #WhatKeepsMeWell

    News -

    Healthwatch Wandsworth (HWW) are looking for ways to engage with Wandsworth residents online whilst we are in self-isolate. We want to hear about what you are doing to ‘keep well’ during these testing times.

  21. Planning care at the end of life

    Advice and Information -

    We explain why it’s important to have a plan in place, should you or a loved one become critically ill with coronavirus.

  22. NHS Test & Trace System Launched

    News -

    The public is being asked to share details of people they've been in close contact with, if they test positive for Covid-19 as part of the next stage of dealing with the pandemic.

  23. Coronavirus restrictions: what you can and cannot do

    News -

    Although most legal restrictions have been lifted at Step 4 and many people have been vaccinated, it is still possible to catch and spread COVID-19, even if you are fully vaccinated.

  24. Guidance for Carers

    Advice and Information -

    We have heard that the pandemic lockdown has been a difficult time for many carers. Below is some information we hope will be helpful for carers locally. 

  25. Call out for Black, Asian, and Minority Ethnic people’s healthcare experiences during COVID-19

    News -

    Share your story to help services learn and improve from the experiences of people from Black, Asian, and Minority Ethnic backgrounds during COVID-19.

  26. Digital & Telephone Appointments Survey

    News -

    We are appealing for people in Wandsworth to share their experiences of accessing health and care during coronavirus.

  27. Help health and social care services recover from coronavirus #BecauseWeAllCare

    News -

    Two-thirds of people in England say they are more likely to act to improve health and social care services since the outbreak of coronavirus. Help services improve and join our campaign #BecauseWeAllCare to encourage people to share their experience.

  28. Have you left hospital during COVID-19? Tell us your experience

    News -

    To respond to coronavirus, hospitals in Wandsworth had to quickly change. Tell us how this has affected the care you or your loved one has received.

  29. What you need to know when visiting a care home (new guidance for coronavirus)

    News -

    Take a look at what the guidance around visiting your loved ones in care homes means in practice.

  30. Government launches new obesity strategy

    News -

    The Government’s new Obesity Strategy aims to get the nation fit and healthy in order to protect people against COVID-19 and protect the NHS.

  31. What can you expect when you’re discharged from hospital?

    News -

    The usual processes the NHS follows to discharge you from hospital have changed during the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.

  32. Experiences of managing health and social care during the coronavirus pandemic

    Report -

    Healthwatch Wandsworth wanted to find out the experiences of people regarding health and social care services amidst the COVID-19 pandemic. We opened a COVID19 survey in May 2020 based on Healthwatch England’s survey with some minor adjustments.

  33. The NHS in Wandsworth is here for you

    News -

    As part of the NHS is here for you campaign, the NHS in Wandsworth have created a short film offering reassurance to local people that it is safe to return to the NHS for treatment.

  34. Experiences of the coronavirus pandemic (COVID-19) for staff in care homes.

    Report -

    In July 2020 we worked with SWL CCG (Wandsworth) to develop an independent survey for care home staff. Read our report about how well staff in care homes felt supported to care for their residents and to look after themselves during the pandemic.

  35. Digital & Telephone Appointments Survey

    News -

    Healthwatch Wandsworth want to hear more about your experiences of video or telephone appointments with health and social care services.

  36. Dental Services during Coronavirus

    News -

    NHS General Dental Services are operating at significantly reduced capacity due to social distancing and infection prevention.

  37. Coronavirus (Covid-19) Vaccine

    News -

    The coronavirus (COVID-19) vaccine is safe and effective. It gives you the best protection against coronavirus. The following information is from the NHS.

  38. Covid-19 Vaccine Scam Alert

    News -

    IMPORTANT - VACCINE SCAM ALERT.
    BE ON GUARD!

  39. Share your experiences of accessing health and care since Covid-19

    News -

    New appeal from Healthwatch Wandsworth for people in Wandsworth to share their experiences of accessing health and care since Covid19.

  40. News from the Healthwatch Wandsworth Assembly – 25 March 2021

    News -

    At the Healthwatch Wandsworth Assembly we talked about what our focus on health and social care should be in 2021. Attendees helped us set our priorities for public and patient participation and involvement this year.

  41. Coffee Morning with Wandsworth Carers Centre

    News -

    Healthwatch Wandsworth & Wandsworth Carers Centre Co-hosted a Coffee Morning for Wandsworth Carers (March 2021)

  42. If you have been ill for a long time after a virus (including coronavirus) tell us about your experience

    News -

    If you have had signs and symptoms following a viral infection, including Covid-19, which continues for more than 12 weeks, we want to hear from you to help improve support services.

  43. Walk-in and pop up vaccination clinics

    News -

    To make it easier to get your COVID-19 jab, SWLCCG are opening walk-in clinics all over Southwest London.

    Some clinics aren’t open to everyone – for instance, some are for a certain age group – so please read the clinic details carefully.

  44. Coronavirus Restrictions from July 19

    News -

    England moves to lift more Covid-19 restrictions. Everyone should be cautious whilst managing the risks as cases of COVID-19 remain high. Find out what will change and what you should do to protect yourself and others.

  45. Experiences of managing health and care during the coronavirus pandemic 2021

    Report -

    Read more about the experiences of people living in Wandsworth about what they feel has worked well or less well for health and social care services during the coronavirus pandemic and how things should develop in the future.

  46. News from the Healthwatch Wandsworth Assembly – 29 September 2021

    Report -

    At the Healthwatch Wandsworth Assembly we talked about health inequalities; we considered practical steps to reduce health inequalities and looked at a flagship project to tackle ethnicity inequalities in mental health.

  47. Experiences of Long Covid

    Report -

    Read more about the experiences of people living in Wandsworth and neighbouring boroughs about managing Long Covid or long-term effects of another virus, and about the health and social care available in the borough for these conditions.