1. Treating Minor Health Conditions is Changing

    Advice and Information -

    In March 2018 NHS England issued guidance that over the counter medicines for minor health conditions will no longer be routinely prescribed by a GP or other primary care service.

  2. Minor Health Problem? Same day appointments to be available at your local pharmacy

    News -

    From October this year, the new NHS Community Pharmacist Consultation Service will offer local pharmacy appointments to anyone calling NHS 111 about minor conditions such as earache or a sore throat..

  3. Consultation on pharmacy standards

    Report -

    The General Pharmaceutical Council (GPhC) developed nine standards for Pharmacists to ensure that patients receive safe and effective care and can maintain and improve their health and wellbeing. Read about experiences local people shared with us.

  4. National roll-out of electronic prescription service

    News -

    The service will help GP's and pharmacists prescribe and dispense medicines faster and more securely and make it easier for patients to pick up repeat prescriptions.

  5. Have your considered getting the flu vaccination this winter and do you know the flu facts?

    Advice and Information -

    Find out more about the flu and how to get vaccinated with the latest advice.

  6. You can now book yourself onto "Diabetes Book and Learn"

    Advice and Information -

    You will now be able to book yourself on the "Diabetes Book and Learn" service for people living with Type 2 diabetes in South London.

  7. Healthcare experts in Wandsworth are urging patients to visit their pharmacist at the first sign of a minor illness this winter

    News -

    Find out more about how a Pharmacy in Wandsworth could help you quickly get some advice if you are feeling unwell.

  8. What can you expect when using a pharmacy?

    Advice and Information -

    The General Pharmaceutical Council (GPhC) is the regulator for pharmacists, pharmacy technicians and pharmacies in Great Britain. Find out what they say about what you should be expecting from pharmacy services.

  9. Enter & View visit to St George’s Hospital – Departure (Discharge) Lounge

    Report -

    We went to speak to people who were discharged from St George's Hospital via their Departure Lounge. Read our report about what people told us and what the hospital will be doing about our recommendations.

  10. How to access care during the Coronavirus pandemic

    Advice and Information -

    We’re here to help during this difficult time. On this page we have collected information about services you can access during the Coronavirus lockdown.

  11. Ten minutes with community pharmacist Mayank Patel

    News -

    Community pharmacists do much more than dispense medicines as Mayank Patel of Pearl Chemist Tooting explains.

  12. Survey: Pharmaceutical Needs Assessment (PNA)

    News -

    The PNA is used to ensure that pharmacy services meet the needs of the population in Richmond and Wandsworth. This includes where services are and what services are provided by the pharmacy/pharmacies near you.

  13. Group A Strep - What you need to know

    News -

    Cases of Invasive Group A Strep (iGAS) are rare. Some current cases are presenting with sepsis-like symptoms.

  14. Flu vaccine: What you need to know

    News -

    Not sure whether you’re eligible for a flu vaccine or how to get it? Read our frequently asked questions.

  15. Know where to go if you need medical advice, but it's not an emergency

    News -

    Know where to go if you or someone you know need medical advice, but its not an emergency

  16. New hearing health service in local pharmacies

    Advice and Information -

    People in Merton and Wandsworth who are suffering from blocked ears or gradual hearing loss can now get NHS help at local pharmacies.

  17. Findings from Healthwatch Assembly event about GP services - March 2023

    Report -

    This report outlines what we spoke about at our recent Healthwatch Assembly where we discussed GP services with members of the public and health care professionals.

  18. Healthwatch Wandsworth Assembly 2024: Access to non-urgent care

    Report -

    Read about our 2024 Healthwatch Assembly focused on accessing non-urgent care.

  19. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  20. Urgent Care Consultation

    Report -

    Many people want to know where to go when they need urgent health advice, treatment and care at any time of the day or night. Find out about how our report highlights some important consideration for people designing the urgent care system.

  21. Intermediate Care at St John’s Hill and Brysson Whyte centres

    Report -

    Healthwatch Wandsworth visited St John’s Hill and Brysson Whyte centres that provide Intermediate Care to people in Wandsworth. Read our report on what people said about their care.

  22. Enter & View visit to Mary Seacole Ward

    Report -

    A visit was organised to Mary Seacole
    Ward at Queen Mary’s Hospital, Roehampton, which provides an Inpatient Elderly
    Rehabilitation Service.

  23. Enter & View visits to Ronald Gibson House

    Report -

    Intermediate Care (IC) is intended to be a range of integrated services that promote faster recovery from illness; prevent unnecessary acute hospital admissions and premature admissions to long-term care and support timely discharge from hospital.

  24. News from our Assembly - 22nd June 2016

    Report -

    At our event in June we heard about plans for improving outpatients at St George's Hospital and how Wandsworth Council have a standard to make sure their information is accessible for people. Read more about it in our report.

  25. Improving local services - the Wandsworth Health and Care Plan and improvements to outpatients

    Report -

    At our event in May 2019 those in charge of local health and care services told us of plans to make improvements to services across Wandsworth and also specifically for hospital outpatients. Read the report on what attendees thought about the plans.

  26. Hospital Outpatients Clinics Survey

    News -

    You can contribute to improving your local NHS services for outpatients in Wandsworth. Find out how.

  27. Enter & View visit to St Georges Hospital

    Report -

    Healthwatch Wandsworth were invited to visit three senior health wards at St George’s Hospital, Tooting to talk to patients and carers in September 2017.

  28. Enter & View Visit to Champneys Ward and Dialysis Services

    Report -

    Members of Healthwatch Wandsworth’s ‘Enter & View’ team made three visits to Champneys Ward and Dialysis service at St George’s Hospital to learn about the renal services that were being provided in February/March 2017.

  29. Healthwatch Wandsworth report on Sheltered Housing schemes in Wandsworth

    Report -

    Healthwatch Wandsworth visited sheltered schemes in Wandsworth. This work was done in partnership with the Older Peoples Forum

  30. Launch of Wandsworth's Health and Care Plan

    News -

    The Wandsworth Health and Care Plan was launched on 7th October as a collaborative plan to tackle key health issues in the borough. Read more about the plans.

  31. Enter & View Visit to Colliers Wood Dialysis Unit

    Report -

    Members of Healthwatch Wandsworth’s Enter & View (E&V) team visited the Colliers Wood Dialysis Unit provided by Fresenius Medical Care Renal Services Ltd to hear from patients their experience of treatment and care.

  32. Enter & View Visit to Crocus Ward

    Report -

    A visit to Crocus Ward, Springfield Hospital, was organised by a team of five authorised volunteers from Healthwatch Wandsworth on October 26th 2016.

  33. Enter and View Visit to Ward 2, Springfield University Hospital

    Report -

    We visited Ward 2 at Springfield University Hospital. Ward 2 is a ward for both men and women who have serious mental health issues. We talked to staff and patients. Our report is based on what people told us and what we saw during our visit.

  34. Enter and View visit to Laurel Ward, Queen Mary’s Hospital

    Report -

    Healthwatch Wandsworth visited Laurel Ward at Queen Mary’s Hospital, Roehampton, a mental health ward for men. We talked to staff, patients and patient’s relatives and our report is based on what people told us and what we saw during our visit.

  35. Enter and View visit to Ashley House Supported Living Scheme

    Report -

    We spoke to tenants living in Ashley House Supported Living Scheme. We’ve written our report of what people told us.

  36. Enter and View visit to 120 Besley Street Supported Living Scheme

    Report -

    We went to speak to tenants living in 120 Besley Street to find out their experiences of the supported living scheme. We’ve written our report of what people told us.

  37. Enter & View visit to Ensham House Extra Care Housing Scheme for Older People

    Report -

    Healthwatch Wandsworth were invited to visit Ensham House Extra Care Housing Scheme for Older People to hear tenants’ views of the quality of care they were receiving. We’ve written our report of what people told us.

  38. Enter and View visit to Chestnut House Extra Care Housing Scheme for older people

    Report -

    Healthwatch Wandsworth were invited to visit Chestnut House Extra Care Housing Scheme for older people to explore the individual quality of care. Our report is based on what people told us and what we saw during our visit.

  39. A Strategic review of how Healthwatch Wandsworth uses Enter & View to support its objectives

    Report -

    Our local Healthwatch undertakes 'Enter and View' visits to health and social care services to make recommendations where there are areas for improvement. Read our review of the future direction of the Enter and View programme in Wandsworth.

  40. Leaving Hospital: The experience of patients being discharged from St George’s Hospital

    Report -

    Following the Wandsworth Link visit to St George’s in 2010, Healthwatch Wandsworth returned to St George’s 3 years later to see what has changed with hospital discharge. Our report is based on what people told us.

  41. Improving the practice of hospital discharge and the provision of after care in Wandsworth.

    Report -

    We spoke to patients and carers about the experience of being discharged from hospital. Our report is based on what people told us and what we saw during our visit.

  42. Help health and social care services recover from coronavirus #BecauseWeAllCare

    News -

    Two-thirds of people in England say they are more likely to act to improve health and social care services since the outbreak of coronavirus. Help services improve and join our campaign #BecauseWeAllCare to encourage people to share their experience.

  43. Have you left hospital during COVID-19? Tell us your experience

    News -

    To respond to coronavirus, hospitals in Wandsworth had to quickly change. Tell us how this has affected the care you or your loved one has received.

  44. What can you expect when you’re discharged from hospital?

    News -

    The usual processes the NHS follows to discharge you from hospital have changed during the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.